Accessibility Statement

This accessibility statement applies to the website of The Reserve Forces and Cadets Association for the North West of England and the Isle of Man: NW RFCA

This website is run by our in-house Communications lead. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know a small amount of content on this website is not fully accessible:

  • Your screen reader may not be able to read some of the older PDF documents still stored on our website.
  • Some older images may not have alternative text descriptions.
  • We have on occasion embedded videos from YouTube, produced by other organisations, into articles on our website, to which subtitles were not added and for which there is little description in the accompanying text.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or if you think we’re not meeting accessibility requirements, you can:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

North West Reserve Forces and Cadets Association is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exemption listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations


Disproportionate burden

Non-text content (WCAG 2.1 success criterion 1.1.1)

Some images do not have a text alternative, so people using a screen reader cannot access the information.

Any images which do not contain alternative text descriptions are from past news articles, which are not essential for users to access our services and serve only to illustrate the text. It would be a disproportionate burden to our small team, at the current time, to add alternative text descriptions to all images.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our older PDFs and Word documents may not work with screen readers.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

When we publish new content, we’ll make sure our use of images meets accessibility standards, and will begin a process of continuous improvement to add alternative text descriptions to all images on our website.